1. Introduction
VTube Magic ("we," "us," or "our") provides real-time translation subtitles, live chat overlays, and related streaming tools for VTubers and content creators. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").
2. Information We Collect
Account Information
When you create an account, we collect your email address and authentication credentials. If you sign in with Google, we receive your name, email address, and profile picture as provided by Google.
Streaming and Room Data
We store room settings, subtitle styles, language preferences, session history, and configuration data you create within the Service.
Audio and Translation Data
When you use real-time translation features, audio may be processed for speech-to-text and translation. Transcribed and translated text may be stored as part of your session history depending on your settings.
YouTube Integration
If you connect a YouTube account, we store encrypted OAuth tokens and related channel information needed to sync member lists and display marquee overlays. We do not store your YouTube password.
Usage and Technical Data
We automatically collect information such as your IP address, browser type, device information, and pages visited to operate and improve the Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Authenticate your account and manage your sessions
- Process audio for real-time transcription and translation
- Sync YouTube member data when you enable that integration
- Send service-related communications, such as account verification emails
- Monitor usage, diagnose technical issues, and prevent abuse
- Comply with legal obligations
4. Third-Party Services
We use trusted third-party providers to operate the Service, including:
- Supabase — authentication and database hosting
- Google — OAuth sign-in and YouTube API access (when connected)
- OpenRouter / AI providers — translation and language processing
- Hosting providers — application deployment and infrastructure
These providers process data on our behalf under their own privacy policies and applicable data processing agreements.
5. Data Retention
We retain your account data for as long as your account is active. Session history and room data are retained according to your settings and operational needs. You may request deletion of your account and associated data by contacting us.
6. Data Security
We implement reasonable technical and organizational measures to protect your information, including encryption of sensitive tokens and secure transmission over HTTPS. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
8. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@vtubemagic.com.